Refund policy

Returns
All sales final. No refunds. Defective merchandise replaced if reported within 7 days of receipt.
Customers must call or email for a ‘return authorization number’ before returning merchandise: merchandise without return authorization will not be accepted.
Please contact customer service at info@bobross.com or by calling 1-800-262-7677.
Prices subject to change without notice.
  
How do I return an item?
Please contact customer service for more information on returning an item. Thank you.